Privacy Policy.
1. GENERAL INFORMATION
1.1 Data Controller
The purpose of this Privacy Policy is to inform users of the FITNESS CAMPUS SA website about how their personal data is collected, used, stored and protected.
The data controller is:
FITNESS CAMPUS SA
Esplanade de Pont-Rouge 9b
1212 Grand-Lancy
Switzerland
Commercial enquiries: contact@fitnesscampus.com
Web support: web@fitnesscampus.com
FITNESS CAMPUS SA is a public limited company registered in the Commercial Register of the Canton of Geneva under UID number CHE-179.802.804.
1.2 Legal Bases
FITNESS CAMPUS SA processes personal data in accordance with the Swiss Federal Act on Data Protection and, where applicable, the General Data Protection Regulation.
Data processing may be based in particular on the following legal grounds:
The user’s consent
The performance of a contract or precontractual measures
Compliance with a legal obligation
The legitimate interests of FITNESS CAMPUS SA, particularly in relation to security, website management, communication with users and the improvement of services
1.3 Data Concerned
FITNESS CAMPUS SA may collect and process the following data in particular:
First name and surname
Email address
Telephone number
Postal address
Date of birth
Information relating to a trial request, registration or membership
Payment data where necessary
History of communications with FITNESS CAMPUS SA
Connection and browsing data
IP address
Browser type
Pages viewed
Date and time of the visit
Data collected through cookies
Video surveillance footage where surveillance systems are installed on the premises
2. USE OF THE WEBSITE
2.1 Browsing Data
When a user visits the FITNESS CAMPUS SA website, certain technical data may be collected automatically, including the IP address, browser used, operating system, pages viewed, date and time of connection and browsing duration.
This data is used to ensure the proper functioning of the website, improve the user experience, compile website traffic statistics and ensure website security.
2.2 Contact Forms
When a user completes a contact form, information request form, free trial request or preregistration form, the data provided is used to process the request, contact the user and provide information about the services offered by FITNESS CAMPUS SA.
This data may also be used for commercial follow-up purposes, unless the user objects.
2.3 Newsletter and Marketing Communications
The user may agree to receive information, offers, news or marketing communications from FITNESS CAMPUS SA.
The user may unsubscribe at any time by using the designated unsubscribe link or by contacting FITNESS CAMPUS SA at the following address:
2.4 Cookies
The website may use cookies that are necessary for its operation, as well as cookies used for audience measurement, personalisation or advertising.
Cookies may be used in particular for:
Ensuring the proper functioning of the website
Remembering browsing preferences
Measuring website traffic
Improving content
Monitoring advertising performance
Displaying personalised advertisements
The user may accept, refuse or change their cookie preferences using the consent banner provided for this purpose.
3. TECHNICAL TOOLS AND SERVICE PROVIDERS
3.1 Website Hosting
Data collected through the website may be hosted by a technical service provider acting on behalf of FITNESS CAMPUS SA.
The hosting provider is required to implement appropriate security measures to protect the data being processed.
3.2 Google Tools
FITNESS CAMPUS SA may use various services provided by Google, including Google Analytics, Google Tag Manager, Google Ads and Google Search Console.
These tools may process certain browsing data, such as the IP address, pages viewed, interactions with the website, devices used and cookies.
This data is used for statistical purposes, website traffic analysis, website improvement and the optimisation of advertising campaigns.
3.3 Meta, Facebook and Instagram
FITNESS CAMPUS SA may use tools provided by Meta, including Meta Pixel, Facebook Ads and Instagram Ads.
These tools may be used to measure the effectiveness of advertising campaigns, create customised audiences and display advertisements tailored to users’ interests.
3.4 Other Marketing Tools
FITNESS CAMPUS SA may also use tracking, analysis or communication tools, particularly for managing advertising campaigns, forms, newsletters and appointment bookings.
The relevant service providers only have access to data to the extent necessary to perform their duties.
4. MEMBERSHIP AND FITNESS SERVICE MANAGEMENT
4.1 Registration and Membership
In connection with a registration, trial request, membership or preregistration, FITNESS CAMPUS SA may process the data necessary to establish, manage and monitor its relationship with the Member.
This data may be used in particular to:
Manage registration
Create the Member’s account
Manage access to the club
Manage the membership
Process payments
Send important information relating to the club
Provide customer service
Manage requests for suspension, amendment or termination
4.2 Payments
Payments may be processed by specialised and secure service providers.
FITNESS CAMPUS SA does not directly store complete bank card details when they are processed by an external payment service provider.
4.3 Access to the Club
Access to the club may be managed using an access card, a mobile application, a QR code or any other identification system.
Access data may be processed to control entry to the premises, ensure club security, verify the validity of a membership and manage attendance levels.
5. VIDEO SURVEILLANCE
For security reasons, the premises of FITNESS CAMPUS SA may be monitored by video surveillance.
The purposes of video surveillance are:
The safety of Members
The safety of staff
The protection of property
The prevention of theft, damage or unauthorised entry
Incident management
Compliance with the club rules
Footage may only be viewed by authorised persons.
It is retained only for a limited period, except where a specific incident requires it to be retained for longer, particularly in connection with proceedings, a dispute or a request from the competent authorities.
6. COMMUNICATION WITH FITNESS CAMPUS SA
6.1 Contact by Email, Telephone or Form
When a user contacts FITNESS CAMPUS SA by email, telephone, form or any other means, the information provided is used to process the request and manage the ongoing relationship.
6.2 Communication Through Messaging Services
FITNESS CAMPUS SA may communicate with Members or prospective Members by email, SMS, telephone, WhatsApp or any other messaging service where necessary to process a request, manage a membership or provide information to Members.
7. DISCLOSURE OF DATA TO THIRD PARTIES
FITNESS CAMPUS SA does not sell users’ personal data.
However, data may be disclosed to service providers or partners where necessary, particularly for:
Website hosting
IT maintenance
Membership management
Payment management
Management of access to the club
Sending emails or SMS messages
Advertising campaigns
Statistical tools
Accounting, tax or legal obligations
The defence of the rights of FITNESS CAMPUS SA in the event of a dispute
Service providers are required to process data in accordance with the instructions of FITNESS CAMPUS SA and in compliance with applicable data protection rules.
8. INTERNATIONAL DATA TRANSFERS
Certain technical service providers or digital tools may process data outside Switzerland or the European Economic Area.
Where necessary, FITNESS CAMPUS SA ensures that appropriate safeguards are implemented, particularly through the use of standard contractual clauses, adequacy decisions or any other mechanism recognised under the applicable regulations.
9. DATA RETENTION PERIOD
Personal data is retained only for as long as necessary for the purposes for which it was collected.
Data relating to contact requests is retained for the period necessary to process the request and conduct commercial follow-up.
Data relating to Members and memberships is retained for the duration of the contractual relationship and subsequently for the applicable statutory retention periods.
Accounting and tax data is retained in accordance with legal requirements.
Browsing and cookie data is retained for a limited period in accordance with the user’s consent settings and applicable rules.
Video surveillance footage is retained for a limited period, except where a specific incident justifies a longer retention period.
10. DATA SECURITY
FITNESS CAMPUS SA implements appropriate technical and organisational measures to protect personal data against:
Unauthorised access
Loss
Destruction
Modification
Disclosure
Misuse
These measures may include secure access systems, passwords, backup systems, encrypted connections and access restrictions limiting access to authorised persons only.
11. USER RIGHTS
In accordance with applicable legislation, the user has the following rights in particular:
The right to access their data
The right to rectification
The right to erasure
The right to restrict processing
The right to object
The right to data portability where the GDPR applies
The right to withdraw consent at any time where processing is based on consent
To exercise these rights, the user may contact FITNESS CAMPUS SA at the following address:
Proof of identity may be requested where there is reasonable doubt regarding the identity of the person making the request.
12. COMPLAINTS
The user may contact FITNESS CAMPUS SA with any questions relating to the processing of their personal data.
Where provided for under applicable legislation, the user may also lodge a complaint with the competent data protection authority.
13. AMENDMENTS TO THE PRIVACY POLICY
FITNESS CAMPUS SA reserves the right to amend this Privacy Policy at any time, particularly in order to adapt it to legal, technical or organisational developments or changes to its services.
The applicable version is the version published on the website at the time it is viewed.
Last updated: June 2026